Validation: January 1, 2015
MyMilk Laboratories LTD., or its affiliate, operates the following websites ( Hereinafter : “MyMilk.co.il” and “MyMilklab.com “) and offers, through it a variety of services and content, Including, but not limited to, the ordering of kits for personal examination of breast milk, presentation of information from laboratory results after analysis of the results, presentation of personalized information regarding breastfeeding and nutrition, general information presented in the site in various fields related to the Company’s fields of activity, text, graphics, images, Computer and any other information and material), as updated from time to time (the ” Services “).
The company provides breast milk diagnostic services that enable lactating mothers to obtain personal information about their milk properties, to strengthen their confidence in their natural feeding capacities and to optimize nutrients in their milk as much as possible. The company’s services include a center dedicated to breast milk analysis and breast milk research and development, and the tests are based mostly on the separation of materials in chromatography, immunolominescence, bacteriology and biochemistry, developed by the Company’s research and development unit. The company’s vision is to encourage breastfeeding and the quality of breast milk using science-based means for the benefit of the infant mother .
- early conditions
- Whether you are ordering a sample kit for yourself or collecting your own milk samples, or ordering a kit or collecting samples on behalf of someone for whom you have legal authority to order a kit or request collection of milk samples, you must not use the Site or Services and you must not accept these Terms of Service if (A) you are under the age of 18 or (b) you are prohibited from receiving the Services in accordance with the laws of the State of Israel or in accordance with the laws of the country in which you live or from which you use the Services.
- In addition to the conditions listed above, in any case, those who use the home sampling kit and who is the sample of the milk must be between the ages of 20-45. The Company may, at its discretion, agree to provide diagnostic or other information related to the milk test even to women who are not within this age group.
- If your use of the Site and Services is to create an account on the Site or to interact with the Site only, without having to order a test from the Website, perform a home sample or request collection of samples, you must be over 13 years old and accept the Terms of Service.
- Description of services
The services include access to the MyMilk website, interaction with the site, which enables you to browse the content on the site in various fields related to MayMilk’s fields of activity and the services it provides, the ability to respond and upload various types of content to the site. The users who choose to register for the site and provide a sample of the breast milk for testing and testing, the site allows you to determine the collection of milk samples from your home for laboratory testing, upload a digital version of your lab results by professional staff and receive the results of the laboratory and the site includes professional information and other relevant information related to tests. The user who chose to fill out the personal questionnaire in addition to the diagnostic tests enables the site to receive nutrition and nursing recommendations according to the answers to the questionnaire and the results of the laboratory tests.
You hereby consent and hereby accept from the Company medical information services or medical pre-requisites via the Internet. It is hereby clarified that the information will be displayed on the site and will include the results of medical tests, medical data pertaining to you and other relevant medical or professional information (nutritional recommendations or proper breastfeeding management). It is hereby clarified that the information is intended for your personal and private use and concerns you and your minor children. You agree and warrant that medical information about you will be displayed in your account on the Internet. It is hereby clarified to you that the access to the medical information is through a personal username and password.
MayMilk will take all the usual measures to secure the information, but you know that the Internet is not completely blocked from hacking and the user agrees to disclose the medical information on the Internet despite the risk involved.
The user declares that she is aware of the fact that the medical information is sensitive information protected by law and that the transmission of information via the Internet is based on the user’s personal code and password, in secure and encrypted communication.
Unless specifically stated otherwise, any new service offered on the Site and any new features that improve the current Service will be subject to these Terms of Service. You declare and agree that the Company may temporarily or permanently discontinue the provision of certain services, in whole or in part, to you or to all Users, at the sole discretion of the Company, without notice. In addition, the Company may restrict or block access to the Website, to you or to all Users, at any time, for any reason and without reason, at its sole discretion.
You may discontinue use of the Services at any time without prior notice unless you request to close your account and in such case you must send notice to the Company and the Company will close the Account within a reasonable time.
- Account creation, account sign-in, and security obligations.
Most of the content displayed on the site is personalized content for which registration is required. If you are interested in receiving personalized services and content, you must register for the site. In the registration process, you agree to provide a personal private company so that we can provide you with the services properly: (1) name and surname, (2) full residential address, (3) email address, (6) the date of birth, (7) the date of birth of the mother, (8) selecting a unique user name and password (” user information “). You warrant that the details of the user you provide are correct and accurate. If the user information you provided is incorrect or inaccurate, or if the company has reasonable grounds to suspect that the information is inaccurate or inaccurate, the company has the right to freeze or terminate your account and refuse to use the site or provide you with services, in whole or in part, now or in the future.
To receive certain services, such as personalized recommendations provided by a nutrition counselor and / or breastfeeding counselor, you are asked to answer various questionnaires such as nutrition questionnaires, habits or situations in your mother and baby. This information is considered to be part of the uses details. It is not necessary to fill in these questionnaires, but failure to complete a questionnaire or partial filling will impair the computerized recommendations. You acknowledge and agree that these tools are intended to provide a general estimate only in accordance with the data you entered.
You are responsible for maintaining the confidentiality of your password and login username. You are fully responsible for any activity performed under your username and password. If you have enabled third parties to access the MyMilk Website through your User Name and Password, you will indemnify and defend the Company against any cost or demand, including attorneys’ costs, arising out of a third party claim based on such access and use. You agree to immediately notify the Company of any unauthorized use of your account or any other security breach. And you are responsible for leaving your account at the end of your activities. The Company can not and shall not be liable for any damage or cost resulting from failure to comply with these terms.
- Site order execution policy
Upon completion of the registration process, you can purchase a breast milk test. The site inspection order will be made in the appropriate area of the designated site according to the instructions given there. After you place your order on the site, you will receive an initial email to the address you provided for receiving your order details. Please note: this certification does not require the company to provide the services you have ordered, and it only indicates that the order details have been entered into the system. Only after the Company or anyone on its behalf has completed checking your credit card or payment instrument information and you receive the credit card company’s authorization to make the purchase will your offer be considered executable. You will be charged with the credit card whose details you provided at the price that appears next to the products you ordered, plus the shipping costs and the cost of the sampling kit, if ordered, all as detailed in the basket of products at the time of the purchase.
MayMilk may change the prices of the Services and the handling and shipping fees from time to time. The valid price in relation to your order is the price to be posted on the site when the order process is completed. The prices shown on the site include VAT as per the law.
In order for us to supply you with the products you have ordered, your order must be received and received in a proper and orderly manner, containing all the details required for the shipment and billing of the products.
If incorrect identification information is provided at the time of booking, we can not guarantee that the products will reach you. In the event that the products come back to us due to erroneous details that you provided, your account will be charged a recurring fee for shipping and handling fees.Please make sure to fill out accurate and up-to-date information.
- Delivery policy and response times
If you are invited, the sample kit will be sent to you at your choice in Israel mail, registered mail, courier, or courier to your home. You will bear the cost of the shipment you selected as specified on the payment page. The times you expect to arrive are indicated next to the shipping on your payment page.
The milk sample will be taken to the Meimilk laboratory by courier or independently by the customer, and the customer will bear the shipping costs chosen according to the payment page.
The results of the tests plus various documents will be uploaded to your personal account on the site according to the expected timetable listed in the test description and from 4 to 3 weeks (and no later than 6 weeks) from the arrival of the sample to the laboratory.
For the test, only breastmilk and not any other liquid may be sent, including non-human milk and / or milk compounds.
Non-adherence to the sampling instructions and the maintenance of the sample of milk provided in the specimen kit may significantly impair the reliability of the results and are solely your responsibility.
- Cancellation of transaction and return policy
The transaction is executed immediately upon receipt of the payment confirmation during the purchase process.
The specimen kit contains components and parts of losses and / or consumables and its packaging is sterile, so sample sets can not be returned .Shipping costs can not be refunded if a shipping service is used or used.
As a rule, canceling a transaction will be done within 14 days from confirmation of the execution of the order on the site or from the arrival of the sample kit to the customer if it was ordered on the site. Notice of cancellation shall be sent in writing by fax or by mail or by electronic communication to the Company. When canceling a transaction that is not due to a defect or incompatibility of the purchased products or due to non-delivery of the kit, the money will be returned to you within 14 days of receipt of the cancellation notice, excluding the cost of the shipment, the cost of the sample kit if sent and the cancellation fee of 5% or 100 NIS. A transaction due to a defect or incompatibility of products purchased or for non-supply, no cancellation fees will be charged, and your money will be returned to you within 14 days of receipt of the cancellation notice.
Note that the specimen sets have an expiration date.
It is not possible to cancel a transaction after the specimen arrives at the laboratory for examination. If an example is accepted that does not conform to the sampling instructions and is therefore disqualified for examination, the customer may submit a new sample with an additional sampling and shipping kit, but without the cost of additional testing.
- Sample retention and storage policy
Upon receipt of the samples, the samples will be preserved and treated according to the laboratory rules. The laboratory is approved by the Ministry of Health and meets the standards required by the Ministry of Health and the Israel Standards Institute.
- Intellectual property rights and limited license
You agree and warrant to the Company that all property rights in the Site, the Services and the Information therein, are in the database of the general test results (including the results of your test) and the database of the test results, including intellectual property rights, copyrights, trade secrets, software rights, (And / or the licensees of the Company) and you have no right of any kind whatsoever on the Site, the Services and the information therein, in the databases in the possession of the Company and in the products of the intellectual property of any kind arising from and arising from the testing and diagnostics process Of any sample, except for third party content ( As defined below) that you provided to the Company and in the limited license given to you hereunder.
You acknowledge that user information, and any information, text, software, images, music, graphics, video, audio, confessions or other material uploaded to the Site by the users of the Site is the sole responsibility of the user who is the source of this information. That is, you, and not the Company, are responsible for any third party content you submit to the Company for the purpose of advertising on the Site (” Third Party Content“). When you submit third party content to the site, you hereby confirm that you are the owner of the rights in the site and that you are entitled to submit it for publication. You hereby grant the Company a license and right, free of charge, worldwide and unlimited in time, irrevocable (except for information removed from your site at your request and by law), use, copy, reproduce, distribute, publish, process, Another way, at the Company’s discretion, is to grant licenses to use third-party content to third parties such as advertisers and other users of the Site in accordance with the services provided on the Site.
You undertake not to use the information on the Site or given to you in the framework of the Services without obtaining the express written consent of the Company. The Company grants you a limited license to copy and use for your own use, free of charge, for non-commercial purposes only, the content of the Services, except for content which is marked that is not subject to this Limited License. This license is subject to (i) preventing, removing or disrupting any notice or sign regarding intellectual property rights that accompany any content that may be used by you; (2) you agree that you have no right to offer anyone else any additional rights with respect to the content of the Services. You may not modify, lend, lend, sell, distribute, create derivative works based on the Services (in whole or in part) unless you are told that you can do so by the Company or the relevant Content Owner in a separate agreement.
For laboratory breast testing, breast milk should be sent without any intervention. Any liquid other than breast milk (collected in accordance with the sampling instructions), including milk from a non-human source and / or milk compounds, may not be sent for examination.
You undertake not to make use of the Site or the Services in any manner that may harm, paralyze or burden the Services. You undertake not to misuse this Site and not to take actions that may harm the Company or other users through the Site or the Services. You may not attempt to access or obtain material or information in ways that are not directly and clearly accessible on the Site or through the Services.
Without derogating from the foregoing, you warrant that you will not cause or contribute, either by conduct, by act or omission (directly or indirectly) to any damage to the Company or to third parties and that by using the Site and the Services you will not violate any right of the Company or such third party, Proprietary rights, copyrights, moral rights, proprietary rights, trust obligations, medical confidentiality, trade secrets, trademarks, patents, libel, infringement of privacy, and the publication of prohibited publications by law .
The right to make use of the information on the Site and which is provided through the Services is for your personal and private use only. No commercial use of any information or profit is permitted, and you may not allow any use of such information to any third parties, whether for consideration or for no consideration. It is hereby clarified that no information published on the Website may be used for the purpose of displaying it on the Internet or any other service, without receiving the Company’s consent in writing and in advance and subject to the terms of such agreement, if and when provided.
- Warranty and Limitation of Liability
The company develops reference values and standardization for testing of breast milk. Today, there are no international standards for milk ingredient levels and there are no customary reference values. The reference values, the presentation and the recommendations given by the Company are based on the research and development that the Company maintains and which is in the process. Therefore, as the Company’s development process progresses, global research activity in the Company’s field may and may reserve the right to update the reference values and / or test methods from time to time. Accordingly, custom recommendations may be updated and adjusted from time to time accordingly. In addition, the Company relies on the samples provided by you in accordance with our usage guidelines. The Company assumes that you acted in accordance with the exact instructions, but deviation from the guidelines may lead to deviation in the results or to bias the results to one side or the other. Finally, the Company does not undertake that the implementation of the recommendations that will be given after testing the samples will cause any change in the composition of the milk or to the desired or expected change. You declare that a charge collected in the service is against the Milk Testing Service and the Sampling Kit and is not in any way conditioned by the result. You therefore agree that you will not be entitled to any reimbursement of any payment or other compensation for any result or effect of the result on your mother’s milk or on your overall health.
You acknowledge and agree that the Site and the Services are provided to you as is , and you agree and agree that the Company, including its representatives, employees, managers, shareholders and employees, shall not be liable for any damage (direct or indirect, consequential or special) You or any third party in connection with your use of or reliance on the Site and the Services, directly or indirectly, on the results of the test or personal recommendations.
You agree and confirm that you will not have any claim, demand or claim against the Company or anyone acting on its behalf at the age of any damage, including damage caused by use of the services and information offered on or through the Website, their accuracy, reliability, completeness, updating or frequency of publication. The use and reliance on the information on the site and provided in the framework of the services will be at your sole and full responsibility . You agree that for any matter arising out of the use of the Services, you are fully responsible for conducting additional tests and receiving appropriate professional advice, to the extent that the circumstances so require, including with respect to the information provided to you by us.
In any case, the company’s liability ceiling is the price paid for the services.
The computer records of the site regarding the actions taken through the site will constitute prima facie evidence of the correctness of the actions.
- Changes to the Terms of Service